Frequently asked questions

The reception is staffed on arrival and departure days (usually on Friday and Monday) from 9:00 a.m. until 12:00 noon and from 3:00 p.m. until 5:00 p.m. Check–in time is as of 3:00 p.m. Check–out time is before 10:00 a.m. During your stay, you can always visit the self–service reception. The reception is always open and you can go there for information leaflets, games, and/or small parts (such as light bulbs, batteries, etc.). In the house book in the accommodations, you can find out how you can contact the reception outside opening hours.

If you arrive later than the closing time of the reception at the relevant park, you must report this in advance. The reception can then make an appointment with you to collect the key. For this you need to call 0900-8486 or send an email to reserveringen@vrijrijckvakantieparken.nl

We receive many requests about whether it is possible to enter the vacation home earlier or to stay longer in the accommodation on the day of departure. Unfortunately, it is not possible to organize this because we are a small–scale vacation park. We ask for your understanding. If you arrive earlier, we have a nice forest walk ready for you which you can take outside the reception building. Check–in time is as of 3:00 p.m. Check–out time is before 10:00 a.m.

However, there is one exception. If you have booked directly through our website at least 3 times before, you will automatically become a Vrijrijck VIP. You will then receive an email with information about the early check–in that you will receive as a gift from us as a loyal, returning guest. 

However, it is possible to arrive and/or leave outside of the reception's opening hours. Late check–in and early check–out. Once you have booked, you will automatically receive more information about self–service check–in and check–out from us the week before arrival.

Would you like to take a look at or adjust your booking? Then take a look at your booking confirmation, in which you will find a link to your Vrijrijck environment. In this environment you can take a look at your booking and payment status, adjust your booking or add extras.

Situations can always arise that require you to move or cancel your booking. However, we have made clear agreements with each other during booking, also because the house has been reserved for you and can, therefore, no longer be rented out for that period. 

However, if you have chosen the extra option “flexible rebooking” when booking a Heivlinder home and/or Vlindervallei home for 2 and 8 people, then you can change the date once free of charge according to these conditions up to 4 weeks (28 days) before arrival.

In all other cases, the cancellation policy applies. 
6.1 If the renter cancels a rental agreement for whatever reason, he will forfeit compensation from the owner. 
 This compensation amounts to:
• In case of cancellation 61 days or more before the commencement date, 25% of the price agreed to;
• In case of cancellation between 31 and 60 days before the commencement date, 50% of the price agreed to;
• In case of cancellation between 15 and 30 days before the commencement date, 90% of the price agreed to;
• In case of cancellation within 14 days before the commencement date, 100% of the price agreed to. 

Our booking system only assigns the house number upon check–in. It is not possible to indicate in advance which house number has been booked.

All accommodations are equipped with a Nespresso coffee machine. The group accommodation has a filter coffee machine as an extra. All accommodations have a water boiler.

The towel package consists of: 1 bath towel, 1 regular towel.

All parks have homes in which pets are allowed. These must be reported when booking. We charge a surcharge of €25 per pet per stay, with a maximum of two pets per home.

At Bospark the Heivlinder and Vlindervallei, the enormous forest and the extensive moorlands are the largest and most beautiful facility you could possibly wish for! ;)

The best feature is the wonderful tranquility at the forest park. All homes are hidden in the park and the reception is open as little as possible so that everyone can enjoy the sounds of nature.

During your stay, it is possible to charge your electric car at one of the four charging stations in the general parking lot of Vrijrijck Vakantieparken. You can charge your car quickly with 8 kW. We offer an Ecotab connection. All commonly used cards are accepted.

At the Heivlinder, 1 car may be parked in the parking lot near the house. At the Vlindervallei for 8 people, 2 cars can be parked at the house; at the Boshuis for 16 people a maximum of 6 cars can be parked. Other cars can be parked in the general parking lot.

There are various interior styles at the park. This varies from light shades to the more warmer shades. Unfortunately, it is not possible to make a preference booking for this.

All homes are privately owned, which is why the interior differences have arisen. This can be a nice surprise every time.

Bicycles, electric bicycles, mountain bikes, dog cart, etc. are available for rent. For prices and availability, please contact Van Nijhuis Rijwielen.

Barbecuing is allowed at the park. Please ensure that you do not cause any nuisance for the neighbors while barbecuing. Barbecuing is not allowed if code red is announced by the fire department. We are in the middle of a nature reserve.

Premium barbecue packages are for sale at Slagerij Van der Vlis: https://uitdebosch.gildeslager.nl and Gilderslager Uit de Bosch in Ermelo: http://slagerijvandervlis.nl

Our vacation parks are completely free of fireworks, so that you can enjoy your stay with your pet in tranquility on New Year's Eve.

No, the plots the holiday homes are on do not have closed fencing. They do have trees and bushes that ensure privacy. 

We always appreciate it when guests provide us with constructive suggestions at the reception. We can learn from this and would like to look at areas on which we can improve our service. A guest may have different expectations of our park. We always regret it when people are disappointed. It sometimes happens that people expect things that are not realistic, or that could have been clear in advance by carefully reading the information on our website.  We do our utmost to keep our website as clear and realistic as possible. The negative reviews are often the result of not reading the information well that we provide through our website and our house book. We have a nice score on Google, 4 (out of 5), and we are very happy with this. We realize that we cannot please everyone, but we always communicate clearly and honestly. We look forward to seeing your review.

If you have booked directly through our website at least 2 times, you will automatically be a Vrijrijck VIP from your 3rd booking. You will then receive an email with information about the early check–in that you will receive as a gift from us as a loyal, returning guest. 

VIP is a new free service for returning guests. Regular guests enjoy the following interesting advantages:

• Early check-in from 12 p.m. (instead of 3 p.m.).
• Free Comfort package for kitchen & bathroom
  (consisting of a towel package per person and a kitchen towel set).
• Every now and then a fun surprise.

This happens fully automatically, you do not have to do anything for this and it is completely free! No strings attached. It's simply our gift to regular guests that book directly with us, as a token of appreciation. 

You can not purchase an early check-in or Vrijrijck VIP status.